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Horizontal timeline showing key shifts in call center training: 2015’s static slide decks, 2020’s e-learning modules, and 2025’s AI-first tools.

What Effective Call Center Training Looks Like in 2025

ByLonnie Johnston June 18, 2025June 18, 2025

What Effective Call Center Training Looks Like in 2025 Sarah used to dread her first week on the job. Back…

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